Legal
Complaints Policy
How to raise a complaint and how we handle it.
How to complain
Write to fomo.avoider@gmail.com with your account email and a description of the problem.
Our response
We confirm receipt and respond within 14 days, and in any case within the one-month term of the Bulgarian Consumer Protection Act (art. 127).
If you're not satisfied
Contact the Bulgarian Commission for Consumer Protection (kzp.bg) or use alternative dispute resolution under the Bulgarian Consumer Protection Act and Directive 2013/11/EU.
Fomo Avoider is a Bulgarian service. These terms follow EU and Bulgarian law.